PRIVATE HOME-BASED MEDICAL CONCIERGE SERVICE

Who are we?

Driven by a shared desire to provide medical care, two residents of Crans-Montana – a doctor and an entrepreneur – have set up a home healthcare service.

Through our private medical concierge service, we offer you exclusive access to home healthcare. Available 24 hours a day, 7 days a week, we look after your medical wellbeing at all times. Our mission is to provide you with a unique, personalised, confidential and discreet service, with a single point of contact.

Based in Crans-Montana, we coordinate your medical needs and give you access to our network of doctors, nurses and other qualified and rigorously selected specialists. Please do not hesitate to contact us for further information – we would be delighted to assist you.

The MediConcierge team:

CEO and Founder: Joanna Bessert-Nettelbeck
CMO and Co-founder: Peter Lermen, GP
Executive and Administrative Assistant: Lisa van der Vliet

Our services
Our subscriptions

Med. pract.

Peter Lermen

Peter Lermen offers his medical services from his practice in Crans-Montana. Thanks to his extensive experience in general practice, internal medicine, oncological and orthopaedic rehabilitation, emergency medicine and even forensic medicine, he has built up a wide network of doctors throughout Switzerland and beyond, enabling him to refer patients to the appropriate services when necessary.

As the concierge service’s CMO, he oversees all interventions carried out by MediConcierge’s partner providers.

Why choose MediConcierge?

  • 24/7 personal support
    Round-the-clock access to a dedicated coordination team – whenever you need us.
  • Private on-call medical service
    Covers non-life-threatening medical emergencies
  • A single point of contact
    Enjoy stress-free communication with a single, reliable point of contact for all your medical needs.
  • Simplified access to specialists
    Gain quick access to the best doctors and medical facilities.
  • Support for international patients
    We assist you with logistics, documentation and medical planning, regardless of your country of origin.
  • Multilingual service
    Our team speaks at least FR/ENG/DE, but communicates with you in the language of your choice using translation systems.
  • Tailored healthcare guidance
    Personalised support to guide you through the complexities of healthcare systems and decisions.
  • Priority booking and reduced waiting times
    Benefit from priority appointment slots and shorter waiting times.
  • Discreet and confidential
    Your privacy is our top priority – all services are handled with the utmost discretion.
Please contact us for further details